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Security & Privacy

Claxy respects your privacy. This Privacy Statement describes how Claxy collects, uses, shares and protects information from and about our customers, visitors and job applicants, along with choices you can make about such information. It also contains other important privacy disclosures, such as how we may update the Statement and how you can contact us.

 

Information We Collect

We may collect information that identifies you or that is associated with you in a number of ways, including information you provide to us, information we automatically collect and information we obtain from third parties.

 

Information You Give Us

We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and fulfilling your order.

From time to time, we may notify you of special offers that take into consideration your historic purchasing activity with us. We do not share or otherwise sell your contact information to unrelated third parties.

*Emails: Email addresses we receive are used to contact you concerning inquiries before, during and after your order is placed, solely concerning your order. An exception to this is our Newsletters (more information below).

Automatic Information

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses claxy.net. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at claxy.net if we cannot recognize you, we want you to be aware that these tools exist.

 

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as the storage of items in your Shopping Cart. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, if you disable cookies, you will not be able to purchase from the web site. We recommend that you leave them turned on or please contact our Customer Service to have your order placed.

Do Not Track Information

Claxy.net automatically collects key information from your browser session to provide a customized shopping experience. Without certain tracking code enabled, much of the functionality of the site, including but not limited to product recommendations, would cease to function. As such, we do not currently honor the do not track feature of your browser, as this would adversely affect the shopping experience.

Emails and Newsletters

Because we value your right to privacy, we do not sell or otherwise share your contact information to unrelated third parties. Claxy and our Network of Stores use email as one of the primary methods of communicating with our customers. The emails we send may be related to a variety of issues, including:

A direct response to an inquiry,

Communication concerning an order (receipt, shipping confirmation, etc), or

Promotional emails you have indicated you wish to receive.

From time to time, we may notify you of special offers based on your purchasing history with us. If you create a Saved Cart, or have one created by our staff, you may receive follow-up emails related to this Cart. You may unsubscribe at any time by following the simple instructions contained in the emails. Unsubscribing will not apply to any future Saved Carts that are created. If you have signed up to receive our promotional emails and wish to stop your subscription, you'll find easy-to-follow unsubscribe instructions in each promotional email.

Sharing Information

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other Web sites. Information about your browsing behavior may be collected and used to provide more relevant ads to you. Like other online ad networks, we use cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “cookies”). Cookies enable us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads. For example, if we know what ads you are shown we can be careful not to show you the same ones repeatedly. We do not associate your interaction with unaffiliated sites with your identity in providing you with interest-based ads. If you wish to opt out from receiving interest-based advertising, click here and follow the instructions. Please note, because our opt-out is cookie-based, your browser must be set to accept third party cookies.

Third-party vendors may then pool the anonymous information that they collect from our website with other sources of information, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving direct mail or a catalog.

To opt-out of receiving our direct mail or catalogs, you may send us an email at claxy@claxy.com.

 

Updates

This Privacy Statement may be updated periodically and without prior notice to you to reflect changes in our information practices or relevant laws. We will post a notice on Claxy.net and other websites that point to this Privacy Statement to notify you of any substantive changes to the way we collect and use information. We will indicate at the top of the Privacy Statement when it was last updated.